Privacy Policy
CoolShort is committed to safeguarding the privacy rights of its users. This Privacy Policy (referred to as the "Policy") outlines how we collect, store, use, and manage information, including personal information, that you provide or that we collect through our websites linked to the Policy (such as http://app.cool-short.com), as well as any CoolShort mobile applications, and the privacy rights available to you.
Please be aware that this Policy specifically applies to information collected or received by CoolShort during your use of the Services. It does not apply to and CoolShort is not responsible for the actions of third-party individuals or companies, the content of their websites, their use of information you provide to them, or any products or services they may offer. Any links to such websites do not imply our sponsorship, endorsement, or affiliation with those individuals or companies.
By using the Services, you acknowledge that you have read and understood this Policy and the processing of your personal information as described herein.
If you have any questions regarding this Policy or if your concerns are not addressed here, please contact us via email at xunzifu1077@163.com.
Information We Collect From or About You
CoolShort gathers information about you as explained below. We utilize and, in certain cases, combine this information to operate, customize content, personalize, adjust, and enhance our Services.
Information You Give Us: When you register for and/or use our Services, we collect and store any information you provide to us. This includes information provided during account creation, such as populating your in-app profile, contacting customer service, or contests.
Your Content: Our Services may allow you to create, upload, or share content such as text, images, audio, your profile information (such as your avatar name and appearance), or other content generated while watching our video or utilizing our Services.
Interaction with Customer Service: When you contact our customer service or communicate with us, we may collect your email address and any other personal information you provide.
Information Collected Automatically: When you use our Services, we automatically collect certain information about your device and how you interact with our Services. This includes your browser type and language, IP address, device ID, hardware and software information, advertising ID, standard server log information, connections and interactions with other users, purchase histories. We use tracking technologies like log files, software development kits (SDKs), and web beacons to collect this information.
Mobile Platforms: When you use our applications, we or our third-party partners collect and process information such as your unique device ID, hardware type, device maker, MAC address, IMEI, OS type and version, language of the OS, time zone, screen size, mobile device Advertising ID (e.g., IDFA for iOS devices or Android Advertising ID for Android devices), general geolocation information based on your IP address. This information helps us troubleshoot and understand usage trends to improve and personalize our Services. It may also be shared with advertising partners for personalized ad delivery on your device.
User ID: When you register for our Services, we assign a unique user ID to track your usage. This user ID is linked to your profile information and tracks the CoolShort dramas you play.
Mobile Analytics: Similar to most mobile applications, we utilize mobile analytics tools to gather specific information regarding your usage of our mobile applications. These tools help us understand how our Services function on your device and optimize their performance. The information recorded by these tools may include the frequency of app o, feature utilization and usage statistics, events occurring within the app, aggregated usage and performance data, and the source from which the app was downloaded (such as the application store).
We ensure that the information stored within the analytics software is not linked to any personally identifiable information within the mobile application.
Our Use of Tracking Technologies for Automatic Information Collection
A. Tracking Technologies
We and our third-party partners, affiliates, or analytics service providers employ standard tracking technologies (such as web beacons, SDKs, APIs, scripts, and tags) to identify your computer or device. These technologies help us remember details about your visit or usage of the Services (such as your preferences or username) and provide insights into the pages and features you interact with.
Such information may be connected or combined with other personal information we process about you, such as your user ID. Our purposes for doing so include enhancing the quality of our Services, tailoring recommendations based on your interests, facilitating a more user-friendly experience, and ensuring fraud prevention, security, and authentication.
If you require assistance in managing your preferences regarding tracking technologies used on our Services, please consult the guidelines provided by your device manufacturer, operating system developer, or individual web browser.
B. Interest-Based Advertising
Some of our Services utilize ad-serving technologies that employ cookies, clear GIFs, web beacons, tracking pixels, and similar technologies to deliver interest-based advertising to you regarding third-party products and services. Through our third-party advertising partners, we may also advertise our Services to you on third-party websites. You may encounter advertisements for our dramas in other services, such as on Facebook. By clicking on one of these advertisements and installing our app, you become a user of our Services.
While using our apps, certain third-party tools (SDKs) integrated into our Services may collect and utilize specific information from your device for the purpose of ad display and optimization. This information may include the GAID (Google Advertising ID on Android devices) or IDFA (Identifier for Advertising on iOS devices), region (indicating the location where a particular language is used), geo-location information (with your consent), and IP address.
Please note that adjusting your preferences as described in this section does not mean you will no longer receive advertisements. It simply means that the ads you see will be less relevant to your interests. Our advertising partners may still use your device's advertising ID to serve you ads that may be less relevant. For example, we may use this information for frequency capping, which controls the maximum number of times you see the same ad from us. You may also reset the Advertising ID associated with your device by following the instructions provided by your device manufacturer or operating system developer.
C. Analytics Technologies
We employ our own app servers and third-party analytic technologies to gather information about your usage of our Services, as well as details about your computer or device and the performance of our Services.
For instance, we utilize Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), on our Services. Google Analytics utilizes cookies or other tracking technologies to assist us in analyzing how users interact with and utilize the Services. It generates reports on the activity of the Services and offers other related services. The technologies used by Google may collect information such as your IP address, visit time, and whether you are a returning visitor. The Services do not utilize Google Analytics to gather personally identifiable information. The information generated by Google Analytics is transmitted to and stored by Google, and it is subject to Google's privacy policies.
For our Android mobile apps, we utilize the services of Adjust GmbH (Saarbr��cker Str. 37a, 10405 Berlin, Germany). We utilize the Adjust SDK (Software Development Kit), an analytics service that enables us to collect statistical data on the usage of our apps. This helps us gain a better understanding of how our users interact with our apps. For this purpose, Adjust processes mobile identifiers such as the IDFA, GAID, or similar mobile identifiers.
Your browser or device may have "Do Not Track" functionality. However, as there is no standard interpretation of Do Not Track signals, we do not currently respond to such signals. Nevertheless, we provide you with the option to opt out of the use of tracking technologies for interest-based advertising, as explained earlier.
How We Use Information
We utilize the information collected through our Services, both individually and in combination, for the purposes outlined in this Policy or disclosed to you in relation to our Services. For example, we may use your information to:
l Create user accounts and enable users to play our dramas and use our mobile applications.
l Identify and suggest connections with other users of our Services.
l Facilitate sharing on social networks.
l Operate, develop, and improve our mobile applications and other Services.
l Understand your preferences to enhance and personalize your experiences using our Services.
l Provide personalized recommendations for mobile applications and Services.
l Respond to your comments, questions, and provide customer service.
l Deliver products and services you request.
l Measure the performance and health of our Services.
l Set up and maintain registered accounts.
l Identify and resolve bugs, errors, and functionality issues.
l Activate or authenticate your mobile applications progress and stats.
l Conduct competitions and contests.
l Gather feedback through surveys or questionnaires.
l Send you service-related information, including confirmations, invoices, updates, and support messages.
l Communicate via email about promotions, rewards, events, and news about our products and services, in line with your marketing preferences.
l Enable communication between users.
l Personalize content and experiences based on your preferences.
l Optimize and improve our products, services, and operations.
l Facilitate software updates and automatic updates on your device.
l Protect the integrity of our Services, enforce our Terms of Service, and prevent fraud and unauthorized activities.
l Detect and respond to security incidents and illegal activity.
l Perform statistical, demographic, and marketing analyses of users.
l Create aggregated or de-identified data that does not personally identify you.
How We Disclose Your Information:
CoolShort does not share your personal information except as approved by you or as otherwise described in this Policy. We may disclose your information in the following circumstances.
l With your consent: We may share your personal information with certain third parties with your approval.
l Service Providers: We engage other companies and individuals to perform services on our behalf, such as data analysis, IT services, payment processing, customer support, and fraud detection. They are obligated to maintain the confidentiality of your personal information and use it only for the specified purposes.
l Disclosures to protect us or others: We may release your information to comply with legal obligations, investigate fraud, respond to government requests, or protect our rights, users, or others.
Changes to the Policy
We may update this Policy occasionally to reflect changes in our information practices. We will notify you of any material changes through email or a notice on the Services before the changes take effect. If required by applicable data protection laws, we may seek your consent for such changes. We encourage you to periodically review this Policy for the latest information on our privacy practices.
Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration by third parties. However, we cannot guarantee the absolute security of your information during transmission or storage on our systems. While we strive to ensure the integrity and security of our network and systems, we cannot guarantee that unauthorized parties won't gain access to your information. We do not guarantee that your information will be protected against loss, misuse, or alteration by third parties. Internet transmission and electronic storage are not 100% secure.
Data Retention
We will retain your information as long as your account is active or as necessary to provide our Services. If you want to cancel your account or no longer want us to use your information, please contact us. However, we may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Our Children's Privacy
We do not knowingly collect or solicit personal information from children under the age of 13 (or the age of majority in your jurisdiction). If you are a child under the specified age, please do not provide any personal information. If we learn that we have collected personal information from a child, we will delete it as soon as possible.
International Transfers
We may transfer your information to affiliated entities or third parties located in different countries. These countries may have different data protection laws than your own jurisdiction. We take steps to ensure appropriate safeguards are in place for transferring and using your information as described in this Policy.
User Behavior Policy
While using our services, you may create, upload, or share content such as text, images, or audio. We do not tolerate objectionable content or abusive user behavior. If the content you create contains objectionable materials or violates our user behavior policy, we reserve the right to delete or remove it.
Your Privacy Choices
Choices Regarding Information Provided by You
If you prefer not to share personal information with CoolShorts, you have the option to withhold it. However, please note that by not providing personal information, we may not be able to offer you certain Services. For instance, creating an account to access and play our dramas requires an email address.
Choices Regarding Information Provided by Third Parties
You may have the ability to control how third parties collect and share your information by adjusting your preferences or opting out of their data collection directly. Prior to sharing information with third parties, we recommend reviewing their privacy policies for more detailed information.
Accessing and Deleting Your Information
To deactivate your CoolShort account or delete the email associated with your account, please contact us at xunzifu1077@163.com.
If you wish to view or access the personal information we have about you, or if you have any concerns about how we are using your personal information and would like to request corrections or deletion of such information, you can also send your request to xunzifu1077@163.com.
If you are a California resident or a user in the European Economic Area (EEA), UK, or Switzerland and want to understand your rights regarding your personal information, please refer to the relevant sections below.
Additional Information for California Residents
If you reside in California, the following information is applicable to you and complements the details outlined in the Policy regarding your use of our Services.
Information We Collect and Sources
As described in the Policy under the section "Information We Collect From or About You," we collect information and obtain it from various sources. The information is organized based on the personal information categories outlined in the California Consumer Privacy Act (CCPA).
Over the past 12 months, we have collected the following information for the specified purposes:
l Identifiers: This includes your name, postal address, IP address, unique personal identifier, account username or screen name, and other online identifiers. We acquire this information when you provide it to us or automatically during your interactions with our Services.
l Internet or other electronic network activity information: This includes browser type and language, device and hardware information, dramaplay data, and other details regarding your interactions with our Services. We collect this information automatically during your use of our Services.
l Demographic information / Protected Classification Characteristics: This includes information like age and gender. We collect this information when you provide it to us or automatically during your interactions with our Services.
l Commercial Information: This encompasses records of purchased or considered products, as well as other similar consumption histories or tendencies. This information helps us provide technical functionality, develop new products and services, and analyze your usage patterns. We collect this information directly from you or automatically during your interactions with our Services.
l Geo-location data: This refers to information such as your location, zip code, and general geographic details based on your IP address. We obtain this information when you provide it to us or automatically during your interactions with our Services.
l Audio, Video, and other Electronic Data: This includes audio, electronic, visual, or similar information, such as chat logs and any interactions you have with us (e.g., customer service) or with other players. It may include photos, videos, audio recordings, information submitted in forums or chat, and feedback or testimonials about our Services. We collect this information when you provide it to us or automatically during your interactions with our Services.
l Profiles and Inferences: This encompasses inferences made from the aforementioned information to create a profile that reflects preferences, characteristics, behaviors, attitudes, intelligence, abilities, and aptitudes. We automatically obtain this information during your interactions with our Services.
We collect personal data directly from you, automatically through your use of our Services, from third-party sources (e.g., when using the Social Login feature), and by utilizing or combining personal data to derive additional information about you, as explained in the "Personal Data We Collect" section above.
How We Use and Share Information
We collect and utilize personal information for business and commercial purposes, as outlined in the "How We Use Information" section mentioned earlier.
CoolShort does not share your personal information unless authorized by you or as otherwise stated in this Policy. Further details can be found in the "How We Disclose Your Information" section mentioned above. In the past 12 months, we have disclosed the following categories of personal information for business purposes:
�� Identifiers, including those listed previously.
�� Internet or other electronic network activity information.
�� Demographic information / Protected Classification Characteristics.
�� Commercial Information.
�� Geo-location data.
�� Audio, Video, and other Electronic Data.
�� Profiles and Inferences.
We do not sell personal information about our users or players. However, we allow certain third-party advertising and analytics partners to collect information about consumers through our Services for the purpose of delivering more relevant ads, measuring and analyzing ad campaigns, and detecting and reporting ad fraud. The information collected by our partners may include GAID (Google Advertising ID on Android devices) or IDFA (Identifier for Advertising on iOS devices), region (indicating the language usage location), geo-location information (with your consent), and IP address. For more information or to opt out of the use of your data for advertising purposes, please refer to the "Interest-Based Advertising" section mentioned above.
Your Privacy Rights
According to the CCPA, residents of California have the following rights:
l Right to Know: You have the right to request information about the personal information we have collected, used, and disclosed in the past 12 months, as well as details about our data practices.
l Right to Request Deletion: You can request the deletion of your personal information that we have collected from you.
l Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
l Right to Opt-Out of Sales: We do not sell personal information, so there is no opt-out option.
l Right to be Notified of Financial Incentives: You have the right to be informed about any financial incentives offered, their terms, and the ability to opt-out of such incentives at any time. You cannot be included in such incentives without your prior informed consent. Currently, we do not offer any financial incentives.
California law also allows you to request certain information regarding the disclosure of your personal information by us and our related companies to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing purposes.
As there is no widely accepted interpretation of "Do Not Track" signals, we do not currently respond to such signals. However, we provide the option to opt-out of the use of tracking technologies for interest-based advertising, as explained earlier.
To exercise any of the above rights, or if you are an authorized agent acting on behalf of a California resident, you can contact us via email at xunzifu1077@163.com or by mail using the address provided below.
Please note that to protect your information, we may need to verify your identity before processing your request. In some cases, we may require additional information, such as a government-issued ID, to verify your identity.
According to the CCPA, you can exercise these rights yourself, or you can appoint an authorized agent to make these requests on your behalf. We may request written permission from you for your authorized agent to act on your behalf and may need to verify the agent's identity.
For more information about our privacy practices, you can email xunzifu1077@163.com or contact us by mail using the provided address.
Additional Information for Users in the European Economic Area (EEA), the United Kingdom, and Switzerland
If you reside in the EEA, the UK, or Switzerland, the following information applies to the collection of personal data through your use of our Services.
Data Controller
CoolShorts is the entity responsible for your personal data as the data controller.
Legal Basis for Processing Your Personal Data
We collect, use, and share your personal data based on the following legal grounds:
l Performance of Contract: We process your personal data as necessary to fulfill our contractual obligations and provide the Services. This includes activities such as managing your account, conducting contests or promotions you participate in, facilitating your purchases and providing customer support.
l Consent: We process your personal data based on your consent. This may involve sending newsletters, direct emails, and surveys about our Services, displaying targeted ads in our app, and implementing certain other marketing features.
l Legitimate Interest: We process your personal data when we have a legitimate interest that is not overridden by your fundamental rights and freedoms regarding data privacy. This includes activities like providing requested customer service or technical support, debugging and improving our current and future Services, offering exclusive content, personalizing your gaming experience, contacting you in accordance with your marketing preferences, and handling legal claims or court proceedings.
l Legal Obligation: We process your personal data to comply with legal obligations that apply to us.
These legal bases govern our processing of personal data in the context of our Services for users in the EEA, the UK, and Switzerland.
International Data Transfers
The personal data we collect may be transferred, stored, and processed in the United States or any other country where we or our affiliates, partners, or service providers have facilities or business operations. We will ensure that any transfers of personal data to a third country or international organization are subject to appropriate safeguards.
Your Privacy Rights
You have the following rights regarding your personal data:
l Rights to Access, Correct, and Delete: You have the right to access, correct, update, or request the deletion of your personal data as detailed in the "Accessing and Deleting Your Information" section mentioned above.
l Right to Object: If we process your personal data based on legitimate interests, you can object to such processing based on reasons related to your specific situation. For example, you can control the extent of marketing messages you receive and request that we stop sending you marketing messages at any time. You can use the methods described in the "Your Choices" section mentioned above.
l Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent for further use of your personal data at any time. You can update your marketing preferences using the methods described in the "Your Choices" section mentioned above.
l Right to Data Portability: In certain circumstances, you can request that we transfer or port the personal data you have provided to us.
To exercise any of the rights mentioned above, you can send your request to xunzifu1077@163.com.
We aim to address any queries you may have about how we process your personal data. However, if you have unresolved concerns, you have the right to lodge a complaint with the relevant data protection authority. You can file the complaint in your country of residence, place of work, or where an alleged infringement of data protection law has occurred. For more information, please contact your local data protection authority.
Contact Us
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